Technical Support News Release

Technical Support creates D04 template for Documenting Products

A template for the D04 form has been created and stored on the Admin server for your use. A directory has also been created to store the product documentation.

We now have a single form that all should use when generating D04 product documentation. We also have a common directory to store the product documentation for future reference and revision.

Here’s how to find the D04 form.

• double click on the My Computing icon on the desktop or under your Start Menu


• double click on admin-computing on 'enjoie' (S:) icon under Network Drives


• double click on ProdDoc


• double click on the icon D04.dot


• key in appropriate information into the document


• save as "product name.doc" in the ProdDoc folder(e.g. SA100.doc)


• Print a enough copies of the D04 for customers and Technical Support and deliver to Technical Support with all other pertinent materials


• Exit

If you have any questions, please contact Technical Support for assistance.